Terms & Conditions
Acceptance of the Terms
By accessing and using the Wiz Casino platform, you agree to comply with these Terms & Conditions, the Privacy Policy, and any other applicable rules or guidelines. If you do not agree with any part of these terms, please refrain from using the site.
Eligibility Requirements
To use the Wiz Casino platform, you must meet the eligibility criteria outlined below:
Minimum Age Requirements
All users must be at least 18 years old to register and play on our platform. We reserve the right to conduct age verification checks.
Geographic Restrictions
Wiz Casino operates under a Curaçao license and is available to players in multiple jurisdictions. However, users from certain countries or regions may be restricted from accessing the platform, including but not limited to parts of the USA and certain EU member states.
Account Registration Rules
To participate in the games, you must create an account by providing accurate personal information. This includes your name, email address, and other required details.
One-Account-Per-User Policy
Only one account is permitted per person, household, IP address, or device. Duplicate accounts may be closed, and any winnings may be forfeited.
Identity Verification and KYC
As part of our regulatory compliance, we require users to complete a Know Your Customer (KYC) process. This involves providing identity verification documents, such as government-issued ID and proof of address.
Account Accuracy Obligations
Users must ensure that all information provided during registration and account management is accurate and up to date. Failure to do so may result in account suspension.
Account Security Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use, please contact us immediately.
Login Credentials and Password Protection
Your password must be secure and not easily guessable. We recommend changing it regularly. You should never share your login credentials with anyone.
Restricted Behaviour and Prohibited Activities
Engaging in any form of cheating, fraud, or exploitation of the platform for personal gain is strictly prohibited. This includes, but is not limited to, collusion, use of automated software, or any behavior deemed deceptive.
Multi-Accounting and Fraud Prevention
We monitor accounts for suspicious activity. Any attempt to create multiple accounts or engage in fraudulent behavior will result in account suspension and may involve legal consequences.
Bonus and Promotion Rules
Bonuses and promotions must be claimed in accordance with the terms specified in each offer. Bonus amounts and free spins are credited based on qualifying deposits and can be subject to wagering requirements.
Wagering and Gameplay Conditions
Wagers placed with bonus funds may contribute differently towards wagering requirements based on the game type. Please review each bonus's specifics to understand how it applies.
Bonus Abuse Prevention
Any behavior aimed at abusing promotions or bonuses can lead to immediate account suspension and forfeiture of winnings.
Deposits and Withdrawals
All financial transactions must be made through the available methods specified on our site.
Verification Before Withdrawals
Before processing withdrawals, we may require additional documentation to verify your identity. This can delay your cashout.
Processing and Review Procedures
Withdrawals are subject to processing times influenced by your payment method. Internal approval can take up to 48 hours.
Responsible Gambling Expectations
Wiz Casino promotes responsible gaming and provides tools for players to manage their gambling activities effectively. We encourage users to set limits on deposits and playtime.
Self-Exclusion and Account Restrictions
Users can self-exclude from the platform for a set period. Account restrictions can also be implemented at our discretion, especially in cases of suspected problem gambling.
Game Fairness and RNG Systems
All games rely on certified Random Number Generators (RNG). These systems are regularly tested to ensure fair and random outcomes for all players.
Technical Interruptions or Voided Gameplay
Wiz Casino reserves the right to void any gameplay or winnings in the event of technical issues, including but not limited to server errors or software malfunctions.
Suspension or Closure of Accounts
We reserve the right to suspend or close accounts for reasons including but not limited to violation of terms, illegal activity, or failure to comply with verification requests.
Intellectual Property and Platform Ownership
All content, branding, and games on the Wiz Casino platform are the intellectual property of our licensors and partners. Unauthorized use of any materials is prohibited.
Limitation of Liability
Wiz Casino is not liable for any indirect or consequential damages arising from the use of the platform, including loss of profits or data.
Modification of Terms
We may update these Terms & Conditions at any time. Users will be notified of significant changes through the platform. Continued use of the site indicates acceptance of the revised terms.
Contact or Support Guidance
For any questions regarding these Terms & Conditions or your account, please contact our support team through the available support channels or live chat.
Applicable Licensing or Regulatory Oversight
Wiz Casino operates under the regulations outlined by Curaçao eGaming. Players must be aware that protections may differ from those provided by local jurisdictions.
By using the Wiz Casino platform, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
